Shipping & Return

Shipping policy

All orders are processed within 2 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates and Estimates

We ship to US, Canada, Australia, and Europe Countries. We offer Free Shipping on order over $99.

Shipping Times

7 – 30 days for shipping times.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

Return and Refund Policy

Your satisfaction is our # 1 priority. Therefore, you can request a refund or a reshipment for the ordered products if:

  • You don’t receive them within the guaranteed time (45 days not including 2-5 day processing)
  • You receive the wrong item

All shipping and handling fees are non-refundable.

We do not issue the refund if:

  • Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
  • Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).

Please contact us if you need support using our contact us page.